Linux Support Technician CV Example


Linux Support Technicians are the ones responsible for assisting out clients or customers with the resolution of technical service problems. Their duties include: Technical guidance to customers in response to requests in their service received over the phone or through email, coordinating and championing resolutions of customer support issues that can’t be resolved by the people in the first line of a company’s support, ensuring that all customers are communicated professionally, accurately, and timely, creating technical content for every inclusions in the support knowledge base and utilizing applications to support problem recording and tracking.

Linux Support Technician CV Example

Gina H. Galisborough

44a Albert Rd.

London

Phone: 89-868-90

Email: gina.h@hotmail.com.uk

Career Objectives:

I am a competent employee that is proven to be very reliable, hardworking and trustworthy. I have learned everything that I need to know and I have to skills to apply it very efficiently in my work. I am a chameleon which means I can work in flexible hours and different environment. I have this spectacular ability to be able to work perfectly under extreme pressures. I am always updated when it comes to Linux and will install all the recent configurations that Linux has to offer. I can do troubleshooting and service clients about their problems regarding Linux. I am patient, cheerful and welcoming. I am familiar with various kinds of software and programs that is relevant to Linux.

Professional Experience:

2008-Present: Ecall Incorporated (Support Technician for Linux)

?  Provided troubleshooting and customer assistance services

?  Assisted on the improvement of the company’s firewalls, VPN’s mail and web servers and redundant cluster servers.


Educational Qualification:

2003-2007: Bachelors Degree in Information Technology, Bournemouth University

Hobbies:

Carpentry

Gardening

Painting

Cross-Stitching

Reference(s):

Magaleta Kathryne Keyron

Information Technology Department Head

Bournemouth University

10-800-97

Kathk_bu@hotmail.com.uk

Christine Lush

Lead Linux Support Technician

Ecall Incorporated

98-848-67

clush@hotmail.com.uk

Category: IT CV's

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