IT Support Analyst CV Example


Information technology is a field that provides support to all business operations and also helps in increasing the efficiency of the process of communication within the organization. An IT support analyst is an individual who is responsible for providing technical support to individuals who have no knowledge or experience in usage of computers. They also help in the process of integrating systems and analyze networks. The individual working or aspiring to work as an IT support analysts must have skills to solve hardware and software problems. Their CV must list details of software and applications in which they have knowledge.

Sample IT Support Analyst CV

Henry Moore

Address: 23 North Side Street, North Carolina, South Dakota 2389

Mobile Number: 89076

Telephone Number: 45678

Email: hen@mail.com

Computer Skills:

Proficient in:

  • SQL server
  • Windows 2007
  • MS Office
  • Trouble shooting
  • Network server
  • Internet
  • IIS

Certifications:

  • MCITP systems administrator certification from Microsoft
  • Cisco certification is CCENT
  • Received A+ and Network+ certification from Comp TIA

Educational Qualifications:

  • Bachelors degree in information Technology from Los Angeles University in the year 2008

Objective:

To make a career in the IT field by working as an IT support analyst and excel in the job position

Work Experience:

Cognizant Technology Services Limited

IT Support Analyst

From May 2010 till December 2012

Job Duties:

  • Providing operational as well as technical support
  • Providing support to internal as well as external clients
  • Investigating problems existing in hardware as well as software and solving the problems
  • Attending phone calls of computer users and providing them technical support over phone
  • Finding accurate solutions to the problems of the client with the help of quality measurement

Other Information:

Date of birth: 6th of May 1985

Hobbies: Reading, writing, travelling

Languages known: English

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Category: IT CV's

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