Airline Reservation & Ticketing Clerk CV Example

The job is basically a sales function that accepts and processes phone calls and walk-in customers to create a flight booking and generate an airline ticket. An airline reservation and ticketing clerk can work in an airline or the function is part of the work of a travel agent handling a number of airlines.  The job is often in competition with online bookings that offer “ticketless” ticketing.  But unlike online booking, going through traditional booking channels allow for a more customized multi-segment travel itinerary with interlining often not included in online flight inventories.

Airline Reservation & Ticketing Clerk CV Example

Teresita V. San Pedro

Florence, Italy

Phone:  055-334-4354


Before migrating to Italy, I’ve been a booking and ticketing clerk for a major airline before becoming a travel agent booking clerk two years ago in the Philippines.  Having learned a lot from the experience, I would like to offer my services to help you in your start-up operations in the city.

Career Experience/Job History

2008 – 2009 :  Reservation & Ticketing Clerk, Thomas Cooks Travels, Philippines

  • Provide complete travel package to customers making travel inquiries over the phone or walk-ins
  • Maintain good relations with airline ticket representatives in the area.
  • Comply with airline tariff structure and published schedule when implementing travel packages.

2005 – 2008 :  Reservation & Ticketing Clerk, Saudi Airlines, Manila

  • Process booking over the telephone and issue tickets for pick-up later in the day.
  • Check frequently flyer mileage availability and apply if asked.


2002 – 2005 : Bachelor of Arts in Advertising (Undergraduate), University of San Carlos, Philippines

Professional reference will be supplied upon request.

Category: Commercial Aviation CV's

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